Glossary

Intent detection

Working out what someone wants from what they say or write, such as booking, cancelling or asking about a bill.

Why it mattersGetting intent right is the difference between a helpful agent and a frustrating one.

In practice at ailegalszOur intake agent uses this: picks up 24/7 in a natural voice. Answers every call, screens new matters and books consultations.Meet the intake agent →

A lawyer reviewing contracts at a desk overlooking the city at dusk

NewsletterAI automation, once a month.New use cases, prompts and guides. No spam.

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01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it

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Pick a day · November

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