Business teams send requests by email, chat or a form, and legal reads each one to see what it is. The agent can sort incoming requests, ask the requester for missing information and match standard agreements to your playbook. Standard deals within agreed limits are approved. Anything outside them goes to a lawyer with the issue marked. You decide what counts as standard.
Requesters get a clear status and a likely next step, instead of silence. Answers to common questions, such as who can sign or what terms are acceptable, can come from your policies. The agent does not make exceptions. It routes them.
Begin with one contract type, such as NDAs. Agree the approval limits with your general counsel. Watch the share of requests handled without a lawyer, the exceptions that come through and how long requesters wait. If your policies are not written down yet, writing them is the first job, and it helps your team regardless.
Visibility is a quiet benefit for a small legal team. When requests, approvals and renewal dates are recorded in one place, the general counsel can see where the queue sits and which contracts are coming up. That helps with planning, even before you count any time saved. It can also make audits easier to prepare for, since the history of each request is already recorded.